Bluelinx Jobshttp://bluelinxco.jobs2012-05-20 12:10:17.860519USALa PuenteCustomer Specialist City: La Puente Type: Regular Full-Time State/Province: CA Posted Date: 4/23/2012 Category: Sales Job ID: 1850 More information about this job: Overview: BlueLinx Corporation remains the leading domestic wholesaler of building products, serving independent dealers, industrial customers and large home improvement centers from over 60 locations in theUnited Statesand one location inCanada. BlueLinx creates value for our customers and vendors across the supply chain by providing an outlet for a significant portion of the building products and an ever-growing selection of distribution services that utilize our vast transportation assets and facilities, and a wide selection of third-party products. For additional information, please visit us on the web @www.BlueLinxCo.com. Position Purpose Summary: Answers phones to respond to orders, general customer inquires, invoice questions, and customer complaints. First point of customer contact for general inquiries like pricing, products, scheduling etc. Ensures delivery of excellentcustomer servicethrough fast and accurate processing of orders, communication, and coordinating with other employees to resolve inquires. Builds and maintains business relationship with clients by providing prompt and accurate service to promote customer loyalty. Assists in resolving general customer inquires / fulfillment issues, invoice questions, and customer complaints from inbound and outbound calls. Identifies potential sales opportunities, solicits orders and pass leads to inside / outside sales representatives. Responsibilities: * Understands the company’s vision, mission, and strategy; understands business unit objectives and sets/accomplishes individual performance goals accordingly. * Provides customers with product and service information. Up-sells products and services. * Transfers customer calls to appropriate staff as required. * Identifies, researches, and resolves customer issues. Follows-up on customer inquires and follows-through for prompt resolution and customer satisfaction. * Completes call logs, reports and various sales support tasks as required. Solicits orders from customers (may make sales calls -- cold calls) and revises pricing schedule of orders as required. Qualifications: Ability to project a professional company image through phone interaction. Must be self motivated and possess good organizational and time management skills. Basic negotiation and selling skills. Ability to multi-task and prioritize work. General knowledge of records management, handling customer problems, pricing, products, production planning/scheduling, sales support, inventory control, organization structure and corporate policies and procedures. Ability to negotiate prices, transmit orders for shipping, follow up with customers, and promptly resolve problems. Ability to provide excellent customer service at all times. Proficiency using Microsoft Office Suite Software and relevant sales systems technology. Apply for this job: * Apply for this jobonline * Email this job to a friend2012-04-23 20:33:16United StatesBlueLinxCaliforniaNoneCALa Puente, CA28081033http://bluelinxco.jobs/xml/28081033/jobUSANewarkInside Sales – Product Specialist City: Newark Type: Regular Full-Time State/Province: CA Posted Date: 3/27/2012 Category: Sales Job ID: 1776 More information about this job: Overview: BlueLinx Corporation remains the leading domestic wholesaler of building products, serving independent dealers, industrial customers and large home improvement centers from over 60 locations in the United States and one location in Canada. BlueLinx creates value for our customers and vendors across the supply chain by providing an outlet for a significant portion of the building products and an ever-growing selection of distribution services that utilize our vast transportation assets and facilities, and a wide selection of third-party products. For additional information, please visit us on the web @www.BlueLinxCo.com. Position Purpose Summary: Commodity Trader with experience in trading lumber and panels. Serves as an inside sales representative for existing accounts through inbound and outbound telephone calls. Facilitates all aspects of the sales process to include identifying new opportunities; developing sales solutions; closing sales opportunities; negotiating pricing; providing outstanding customer service and follow-up. Has product management responsibilities that encompass pricing, promotion, marketing and forecasting activities for a specialty product category. Partners with outside sales to ensure sales efforts are maximized and opportunities uncovered. Responsibilities: * Understands the company’s vision, mission, and strategy; understands business unit objectives and sets/accomplishes individual performance goals accordingly. * Commodity Trader with assigned product responsibility such as promoting product to other inside sales employees, assisting in product pricing, building vendor relationships, developing promotional literature and providing local sales plans/forecasts, purchasing decisions and market intelligence. * Identifies new sales opportunities with existing customers. Maximizes sales efforts by focusing sales time on largest most profitable opportunities (may include segmenting account list and creating customer / product sales plans). * Improves profitability, product penetration and product mix with all customers. * Qualifies sales opportunities through market / customer research and teaming with outside sales representatives. * Develops sales solutions and competitive pricing strategies. Communicates value proposition to customers. Proposes sales solutions to customers and reevaluates solutions where necessary. * Closes sales opportunities by gaining purchase orders and executing all order fulfillment procedures. Provides outstanding customer service and post sales satisfaction, facilitating long-term relationships for repeat business Qualifications: Good planning, organization, communication, problem solving and decision-making. Knowledge of the organization’s policies. A solid level of knowledge is needed in account management, scheduling, customer support and service, product knowledge, product pricing, sales support, warehousing, distribution, transportation and records management. Possesses strong telephone skills with the ability to identify key issues, evaluate facts and recommend appropriate action. Proficiency using Microsoft Office Suite Software and relevant sales systems technology. Years of experience: 0-7+ years experience with BS / BA or equivalent industry experience preferred; 0-5+ year experience with MS / MA / MBA. Apply for this job: * Apply for this jobonline * Email this job to a friend2012-03-27 23:55:41United StatesBlueLinxCaliforniaNoneCANewark, CA27432660http://bluelinxco.jobs/xml/27432660/jobUSANewarkUtility City: Newark Type: Regular Full-Time State/Province: CA Shift: Day Posted Date: 12/7/2011 Category: Facility Job ID: 1681 More information about this job: Overview: BlueLinx Corporation remains the leading domestic wholesaler of building products, serving independent dealers, industrial customers and large home improvement centers from over 60 locations in theUnited Statesand one location inCanada. BlueLinx creates value for our customers and vendors across the supply chain by providing an outlet for a significant portion of the building products and an ever-growing selection of distribution services that utilize our vast transportation assets and facilities, and a wide selection of third-party products. For additional information, please visit us on the web @www.BlueLinxCo.com. Position Purpose Summary: Piece pick; full order assembly and staging; unit breakdown with material re-banding or shrink wrap; engineered lumber; cut to size; material put away; online inventory processing and material labeling; facility housekeeping; light maintenance; and other duties as assigned. Responsibilities: The Utility Position is primarily responsible for performing a variety of warehouse tasks in support of material handlers. Responsibilities: - Manually piece pick product to assemble/stage orders - Put away/store material in accordance with warehouse location system - Breakdown units and perform material cutting, re-banding, shrink wrapping, labeling - Support material handlers in unloading inbound trucks and rail when directed - Support material handlers in loading outbound trucks or order checking when directed. - Perform facility housekeeping; light maintenance; and other warehousing duties as assigned. - Operate motorized equipment (lift truck, order picker, sweepers, and other equipment as assigned), shear, chain saws, and other powered or electric hand tools - Normally works Monday through Friday schedule Qualifications: -Safe and stable work history -Experience in warehousing or manufacturing environment - Ability to perform repetitive and physically demanding tasks for extended period - Ability to lift up to 75 lbs using safe lifting techniques - Ability to read/comprehend sales order, purchase orders, safety material,etc -Knowledge of loading/unloading/storage requirements - Forklift experience desired; ability to learn safe operation required Apply for this job: * Apply for this jobonline * Email this job to a friend2011-12-07 20:20:13United StatesBlueLinxCaliforniaNoneCANewark, CA25235984http://bluelinxco.jobs/xml/25235984/job